We’re here.
If You Are Reading This in the Middle of Another Difficult Night, You Are Not Alone
Perhaps your child cannot stop scratching.
Perhaps no one is sleeping, you have tried product after product and every new piece of advice seems to contradict the last.
You may be wondering:
- Am I missing something?
- Am I making this worse?
- Why does the scratching intensify at certain times?
- How do I help without turning every moment into a battle?
- Will family life always feel like this?
You are not failing your child.
What is eczema?
Eczema is a recognised inflammatory skin condition, and the physical itch is real. But children and families experience eczema through much more than the visible skin.
Sleep, emotions, confidence, relationships and everyday routines can all be affected. Understanding that wider picture can help you respond with greater compassion and confidence—without abandoning appropriate skin care, changing everything at once or blaming yourself.
What would help you today?
Everyone is at a different stage of their journey, click below to explore what is most relevant to you today…
I Want to Understand Eczema Differently
Learn why eczema affects more than the visible skin and how observation, curiosity and compassionate responses can support the whole family.
I Want to Know That I’m Not Alone
Read honest experiences from parents who have navigated difficult nights, uncertainty and change—and discovered greater clarity and confidence along the way.
I Want to Understand My Support Options
Compare the free app, monthly Family Support Membership and personalised 12-month Partnership.
Where do I start?
Begin with Free, BiteSize Support
You do not need hours of spare time or another complicated programme to complete.
Inside The Eczema Expert App, you can begin with short lessons designed for busy, exhausted parents.
Start Here
Understand how to use the app and choose the information most relevant to your family today.
Decoding the Itch
Explore scratching with greater curiosity while acknowledging that the physical itch is real.
Borrowing Our Calm
Learn how children experience adult responses and why parents also need support during difficult moments.
Real Parent Questions
Explore practical questions asked by families who understand what living with eczema can be like.
You will also have access to a free private community where you can connect with other families without relying on public social media.
There is no pressure to finish everything at once. Start with what you need today and return whenever you are ready.
A Different Kind of Eczema Support
Understanding Before Correcting
We begin by asking what might be happening and what your child may need, rather than treating every difficult moment as something to stop or control.
Support for the Whole Family
Eczema affects parents, siblings, sleep, emotions and everyday life. Supporting the child begins with ensuring parents also feel heard, informed and supported.
Confidence, Not Dependence
The goal is not to give you another impossible list or make you reliant on Rebecca. It is to help you understand more, ask useful questions and make increasingly confident decisions for your family.
Meet Rebecca Bonneteau
Professional Knowledge, Lived Understanding
More than 20 years of eczema advocacy and education
I was born with chronic eczema and know how deeply it can affect confidence, relationships and family life.
Today, I combine that lived experience with my training as a naturopath, nutritionist and herbalist. I have spent the last eight years supporting hundreds of families, alongside more than 20 years of eczema education and advocacy.
My role is not to tell you that everything you have done is wrong. It is to help you add another layer of understanding.
Begin for Free. Add Support Only if You Need It.
The Eczema Expert App
Free bite-sized education and a private family community.
Best if: You want to learn independently and begin understanding eczema without pressure.
Family Support Membership
Monthly live group guidance with Rebecca.
Best if: You are happy doing much of the learning yourself but would value regular opportunities to ask questions.
£20 or $25 per month — no long-term contract
The Eczema Expert Partnership
Personalised guidance and continuity for your family over 12 months.
Best if: You want Rebecca closely involved in helping you understand your family’s individual circumstances.
Cost: £3,500 total investment — ask about payment options
Explore Real Family Stories
Susan’s Story
Small changes, growing confidence and letting go of perfect This[…]
Frequently Asked Questions
Yes. The educational content and private app community are free. Paid support is available only if you would like live group guidance or personalised support.
No. Eczema is an inflammatory skin condition and the itch is physically real. Emotions, tiredness and family circumstances may influence how difficult particular moments feel, but this does not make the itch imaginary or the parent responsible.
The main education and community are designed for families supporting children. Adults seeking personalised eczema support are welcome to enquire about suitability.
No. The Eczema Expert does not ask families to abandon appropriate skincare or prescribed care. The approach adds education, observation and whole-family support alongside advice from appropriate healthcare professionals.
Not necessarily. Parents are encouraged to avoid removing foods without a clear reason and to seek appropriate professional advice where needed.
You do not need another indiscriminate list of things to try. Begin with the free app and focus first on understanding your child’s individual experience and identifying what information is most useful now.
Begin with the free app. Choose Family Support if you would value monthly group questions and guidance. Explore the Partnership if you want personalised support over 12 months.
No responsible service can guarantee a particular result. The Eczema Expert helps families build understanding, confidence and a more manageable approach. Individual experiences and outcomes vary.
No. The Eczema Expert provides education and family support and is not an emergency or diagnostic medical service. If you are concerned about infection, rapidly worsening symptoms or your child’s immediate wellbeing, seek prompt advice from an appropriate healthcare professional or urgent health service.
Free Eczema Learning App
You Do Not Need to Solve Everything Today
Begin with one short lesson. Ask one more useful question. Take one manageable step.
The educational content and private community inside The Eczema Expert App are free, so you can start without pressure and continue at your own pace.