You Have Tried to Manage the Symptoms.
But You Still Do Not Understand Why It Keeps Happening.
Perhaps your child cannot stop scratching. Nights are broken, their skin changes without warning and every new piece of advice seems to contradict the last.
You may have tried prescribed treatments, different moisturisers, dietary changes, supplements or countless “eczema-friendly” products. Some things may have helped briefly. Others made no obvious difference. Yet you are still left wondering whether there is something important you are missing.
You are not failing your child. You have been trying to solve a complicated picture without enough help to connect the clues.
Eczema Is Visible on the Skin. The Full Story May Go Much Deeper.
Appropriate skin care matters, particularly when skin is sore, inflamed or vulnerable to infection. But when eczema persists or repeatedly returns, many parents want to understand more than how to manage the next flare.
My approach looks at the whole child and the whole story. We explore the history, patterns and circumstances surrounding the eczema—including the skin itself, digestion and nutrition, allergies and sensitivities, environment, sleep, stress, emotions and everyday family life—so that your decisions are based on your child rather than another generic list.
Piece Together the Clues
Understand which details in your child’s history and current symptoms may be meaningful.
Focus on What Matters
Stop trying to change everything and identify the most useful, manageable place to begin.
Build Lasting Confidence
Learn how to observe your child’s responses, review progress and make informed decisions as things change.
What would help you today?
Everyone is at a different stage of their journey, click below to explore what is most relevant to you today…
I Want to Understand Eczema Differently
Learn why eczema affects more than the visible skin and how observation, curiosity and compassionate responses can support the whole family.
I Want to Know That I’m Not Alone
Read honest experiences from parents who have navigated difficult nights, uncertainty and change—and discovered greater clarity and confidence along the way.
I Want to Understand My Support Options
Explore the different ways Rebecca can support your family, from free eczema education and monthly group guidance to personalised one-to-one support from £375 per month.
Where do I start?
Begin with Free, Bite Sized Support
You do not need hours of spare time or another complicated programme to complete.
Inside The Eczema Expert App, you can begin with short lessons designed for busy, exhausted parents.
Start Here
Understand how to use the app and choose the information most relevant to your family today.
Decoding the Itch
Explore scratching with greater curiosity while acknowledging that the physical itch is real.
Borrowing Our Calm
Learn how children experience adult responses and why parents also need support during difficult moments.
Real Parent Questions
Explore practical questions asked by families who understand what living with eczema can be like.
You will also have access to a free private community where you can connect with other families without relying on public social media.
There is no pressure to finish everything at once. Start with what you need today and return whenever you are ready.
A Different Kind of Eczema Support
Understanding Before Correcting
We begin by asking what might be happening and what your child may need, rather than treating every difficult moment as something to stop or control.
Support for the Whole Family
Eczema affects parents, siblings, sleep, emotions and everyday life. Supporting the child begins with ensuring parents also feel heard, informed and supported.
Confidence, Not Dependence
The goal is not to give you another impossible list or make you reliant on Rebecca. It is to help you understand more, ask useful questions and make increasingly confident decisions for your family.
Meet Rebecca Bonneteau
Professional Knowledge, Lived Understanding
More than 20 years of eczema advocacy and education
I was born with chronic eczema and know how deeply it can affect confidence, relationships and family life.
Today, I combine that lived experience with my training as a naturopath, nutritionist and herbalist. I have spent the last eight years supporting hundreds of families, alongside more than 20 years of eczema education and advocacy.
My role is not to tell you that everything you have done is wrong. It is to help you add another layer of understanding.
Begin for Free. Add Support Only if You Need It.
The Eczema Expert App
Free bite-sized education and a private family community.
Best if: You want to learn independently and begin understanding eczema without pressure.
Family Support Membership
Monthly live group guidance with Rebecca.
Best if: You are happy doing much of the learning yourself but would value regular opportunities to ask questions.
£20 or $25 per month — no long-term contract
The Eczema Expert Partnership
Personalised one-to-one guidance, regular consultations and ongoing support for families who want Rebecca working closely alongside them.
Best if: Your family’s eczema challenges feel complex or overwhelming, and you would value individual attention and support as you make changes.
Cost: £375 per month, with an initial three-month commitment.
Or save £130 when paying £995 upfront.
Explore Real Family Stories
Susan’s Story
Small changes, growing confidence and letting go of perfect This[…]
Claire’s Story
For years, eczema shaped almost every part of Claire’s[…]
Lauren’s Story
After 19 years of appointments and contradictory advice, Lauren[…]
Frequently Asked Questions
Yes. The educational content and private app community are free. Paid support is available only if you would like live group guidance or personalised support.
No. Eczema is an inflammatory skin condition and the itch is physically real. Emotions, tiredness and family circumstances may influence how difficult particular moments feel, but this does not make the itch imaginary or the parent responsible.
The main education and community are designed for families supporting children. Adults seeking personalised eczema support are welcome to enquire about suitability.
Absolutely not. Rebecca want’s to ensure that no child or parent is left trying to find the best way forward on their own. She wants to help as many families understand the root of the problem as quickly as possible. During the call support options will be discussed but there is no pressure selling applied. You will leave the call with an idea of the root of the problem and a plan to help you move forward.
No. The Eczema Expert does not ask families to abandon appropriate skincare or prescribed care. The approach adds education, observation and whole-family support alongside advice from appropriate healthcare professionals.
Not necessarily. Parents are encouraged to avoid removing foods without a clear reason and to seek appropriate professional advice where needed.
You do not need another indiscriminate list of things to try. Begin with the free app and focus first on understanding your child’s individual experience and identifying what information is most useful now.
No, protocols are created following a more detailed case taking session. The free call gives you a chance to talk about your experience so far. Rebecca will ask questions and guide the conversation to establish a likely root to the eczema. She will discuss general suggestions to help and point you in the direction of content on the app to further your learning. Clients who want protocols will need to sign up for the Partnership.
That depends on how much guidance you feel your family needs.
The free app is ideal for learning independently. Family Support Membership offers regular live group guidance for £20 per month.
If you’d prefer personalised one-to-one support, The Eczema Expert Partnership provides monthly consultations, individual guidance and support between appointments.
Partnerships begin at £375 per month with an initial three-month commitment.
You don’t need to work through the free app before speaking with Rebecca. You’re welcome to book a free enquiry call to explore whether individual support would be right for your family.
No responsible service can guarantee a particular result. The Eczema Expert helps families build understanding, confidence and a more manageable approach. Individual experiences and outcomes vary.
No. The Eczema Expert provides education and family support and is not an emergency or diagnostic medical service. If you are concerned about infection, rapidly worsening symptoms or your child’s immediate wellbeing, seek prompt advice from an appropriate healthcare professional or urgent health service.
Free Eczema Learning App
You Do Not Need to Solve Everything Today
Begin with one short lesson. Ask one more useful question. Take one manageable step.
The educational content and private community inside The Eczema Expert App are free, so you can start without pressure and continue at your own pace.